AI

Apple's software chiefs decided they needed to upgrade Siri after spending weeks testing out ChatGPT themselves

Apple's senior vice president of software engineering, Craig Federighi (left) spent weeks testing OpenAI's chatbot, ChatGPT (right), per The New York Times.
Apple's senior vice president of software engineering, Craig Federighi (left) spent weeks testing OpenAI's chatbot, ChatGPT (right), per The New York Times. Josh Edelson/AFP via Getty Images; Smith Collection/Gado via Getty Images
Read in app

Apple executives realized their digital assistant Siri badly needed an upgrade after they began testing OpenAI's chatbot, ChatGPT.

The company's software chiefs, Craig Federighi and John Giannandrea spent weeks using ChatGPT before making the decision, The New York Times reported on Friday, citing two people familiar with the matter.

Federighi and Giannandrea oversee the company's software engineering as well as machine learning and AI strategy respectively. Both report directly to Apple's CEO Tim Cook.

Representatives for Apple didn't immediately respond to a request for comment from BI sent outside regular business hours.

Speculation about an impending Siri overhaul comes ahead of the Apple's annual Worldwide Developers Conference, which is set to take place from June 10 to June 14. The company is widely expected to unveil its AI offerings then.

Back in February, Cook said in an earnings call that the company spends "a tremendous amount of time and effort" on AI.

"We're excited to share the details of our ongoing work in that space later this year," Cook told investors on February 1.

Unlike most tech giants, Apple has remained relatively coy about how it intends to compete in the field of AI. The Cupertino-based company hasn't announced any major deals with AI companies like Microsoft or try to scoop up as many AI chips as it can like Meta.

But that isn't to say that Apple has taken its eyes off the wheel.

The tech giant has poached at least 36 former Google employees with AI expertise since 2018, the Financial Times reported in April, citing an analysis of LinkedIn profiles it conducted.

Besides participating in the AI talent wars, the company has been quietly working on its own AI chips as well.

Apple has been working with chip-making giant Taiwan Semiconductor Manufacturing Company to make AI chips for its own data centers, The Wall Street Journal reported last week.

In addition to its in-house efforts, Apple is also in talks with both OpenAI and Google to integrate their chatbots, ChatGPT and Gemini, in the next version of iOS. In fact, Apple is already finalizing an agreement with OpenAI, Bloomberg reported on Friday.

The Sam Altman-led AI company has long been on Apple's radar, with Cook admitting in an interview with Good Morning America last year that he, too, uses ChatGPT.

"Yeah, I'm excited about it. I think there's some unique applications for it and you can bet that it's something that we're looking at closely," Cook said.

Read next

Kwan Wei Kevin Tan
Kwan Wei Kevin Tan
Kevin was a reporter at Business Insider's Singapore bureau. He reported primarily on the ins and outs of the business world, whether it be breaking news, covering CEO moves, tracking quarterly earnings, or writing explainers.He also covered careers and workplace issues, and has written about career transitions, the FIRE lifestyle, the college internship arms race, and the job hunt struggles faced by computer science majors.BackgroundKevin joined Business Insider's Singapore bureau in 2023. Before that, he was a civil servant at Singapore's Ministry of Sustainability and the Environment. He was appointed to the Singapore government's Public Service Leadership Programme, a talent development programme that develops capable and talented individuals for key leadership positions in the public service.Kevin’s journalism career began in college, where he first worked as a researcher for Channel NewsAsia and The Economist, and later as an intern reporter at Bloomberg News. In 2017, the Queen Elizabeth Diamond Jubilee Trust awarded him the Leading Change Journalism Bursary. His stories have appeared in numerous publications, including Fortune, The Japan Times, and The Edge Singapore.Kevin holds a bachelor’s degree in business administration from the National University of Singapore, where he was an NUS Merit Scholar. He was also the recipient of the PwC Whole Leadership Award, the NTUC Income Prize, the CFA Singapore Prize, and the Outstanding Undergraduate Researcher Prize.