Enterprise

Amazon Rivals Do The Happy Dance Over Its Big Web Outage Last Night

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Jeff Bezos
Down on Bezos. 

Part of Amazon's cloud went down last night, taking down services like Quora, Pinterest, HipChat, Heroku and countless others.

And today, don't you know, Amazon's competitors have moved in for the kill.

Amazon Web Services was disrupted between about 9 p.m. Eastern Time Thursday and 3:30 Eastern Friday morning.

Amazon blamed a power outage at its U.S. East data center in Virginia. That's a bit weird. Most modern data centers have plenty of backup options to avoid going down over a power supply.

The situation has brought out the claws of Amazon competitors.

For instance, Piston Cloud Computing likened Amazon to a landlord and declared:

"Your landlord doesn’t give a *#*&! If a window leaks, they’ll fix it, yes, but you won’t know about the leak until it rains," wrote Piston co,founder Gretchen Curtis on the company's blog.

Piston makes OpenStack software for so-called "private clouds" that companies use in their data centers. OpenStack is open-source software used by some of Amazon's biggest competitors, including Rackspace and HP.

Competitor Rackspace was more gracious. It merely pointed out the outage to its customers by tweeting on @Rackspace, "We wish our friends at AWS and all of their customers the best. Everyone suffers down-time and never at a good time."

Everyone was talking about the irony of the outage, too. It happened on the same day that Amazon said it was cutting prices on customer support in a blog post titled, "AWS Support - We've Got Your Back."

In that post, Amazon boasted about all the things Amazon was doing to make sure its cloud doesn't fail.

Ha!

Don't miss: EXCLUSIVE: 7 Tech Bigwigs Tell Us What's Next For Cloud Computing

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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.