Enterprise

Amazon promises 'freedom' to frustrated Oracle customers

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Amazon Andy Jassy
Amazon Web Services senior vice president Andy Jassy  Business Insider

Amazon Web Services chief Andy Jassy has a message for Oracle customers: we're offering you an easy way to leave Oracle.

Jassy says he's giving such customers "freedom from bad database relationships."

"It's extremely rare when I meet with an enterprise customer that isn’t looking to flee their database provider. They don’t feel they are treated in the right way," he during his keynote speech on Wednesday at Amazon's AWS re:Invent conference being held this week in Las Vegas.

He was introducing a new service called AWS Database Migration Service (DMS) that helps companies move their data out of an Oracle database and into any number of Amazon's Oracle competitors like its homegrown database called Aurora.

DMS also lets a company keep its Oracle database, but move it from their own data center to AWS.

While moving Oracle into AWS won't let the company ditch its licensing contract with Oracle, it could be a step in that direction.

To be sure, Jassy's jibes didn't mention Oracle by name, but he showed two news articles about Oracle, both of them based on reporting by Business Insider. Oracle's name and founder Larry Ellison's photo were blurred but still recognizable. 

Showing these articles got a big laugh from the audience.

Jassy noted that "old guard database" vendors are "very expensive" and that they have been known to audit their customers in order to find reasons to charge them more, and sometimes use that audit as a sales negotiation chip. 

As Business Insider has previously reported, Oracle has been increasingly been using such hardball tactics with its customers to encourage them to buy more stuff from Oracle, most especially its all-important cloud computing services.

AWS Database Migration Service
Business Insider

Oracle has a really strong hold on its database customers. They love the product (even if some of them hate how Oracle sells and charges for it), and they use it to run their most important applications. It's very difficult, expensive, and time-consuming to move from one database to another. 

Plus, the classic database alternatives come from Microsoft, IBM, SAP — all companies who have also have complicated customer contracts.

If Amazon nails this one, and can truly become an easy alternative for database customers, it may have struck gold.

Database services is clearly one of the hot areas that Amazon is now focusing on.

Amazon introduced its direct competitor to Oracle, Aurora, a year ago and said that in that time, it has become "the fastest-growing service on AWS" saying it has grown 127% year over year from Q2 2104 vs 2015.

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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.