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Amazon employees walk off the job after company informs them of COVID-19 case

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Dozens of Amazon facilities have now reported cases of COVID-19. Avishek Das/SOPA Images/LightRocket via Getty Images
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Over a dozen employees walked off the job at an Amazon facility outside Philadelphia on Tuesday following the news that one of their colleagues had been diagnosed with COVID-19, Business Insider can report.

Workers at the sorting facility in King of Prussia, Pennsylvania, were informed via an automated message that someone who had been on-site April 2 was infected with the novel coronavirus.

"When the automated phone call started coming through, people started freaking out," one employee told Business Insider.

The company confirmed that employees at its delivery station were indeed informed of the COVID-19 case on April 7 — and that the news spurred an exodus. "There were 15 associates who left the facility," Amazon spokesperson Lisa Levandowski told Business Insider.

On March 31, The Wall Street Journal reported that staff at the King of Prussia facility were struggling to keep up with the demands of their job, with one employee telling the newspaper that she was now responsible for sorting twice as many packages as before the crisis.

The employee who alerted Business Insider to news of the walk-out said they had little faith that their safety was being ensured, despite efforts by Amazon to increase social distancing, such as removing tables from break rooms and abandoning start-of-the-shift meetings. The company has also temporarily increased hourly pay by $2, while doubling the rate for overtime.

To assuage fears, the worker said, the company should do more than check temperatures.

"With the way this virus is spread, everyone in the building should be tested," they said, noting that the company only started providing masks this week. "I worked that [April 2] shift," they said, "so I am worried sick."

Dozens of Amazon facilities have now reported positive COVID-19 tests among staff. The company itself has refused to respond to requests for a list of all known cases, however, only providing confirmation after employees leak word to the press.

Have a news tip? Email this reporter: cdavis@insider.com

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Charles R. Davis was a Senior Reporter at Business Insider covering breaking news, international affairs, and US politics.Based in Philadelphia, he has reported on life along the US-Mexico border, the impact of the war on drugs in Nicaragua, the rise of socially conscious tourism in Ecuador, and international intrigue in Venezuela. Following Russia's full-scale invasion of Ukraine, he interviewed refugees and antiwar Russian dissidents on the ground from Romania, Moldova, and Turkey.His work has aired on public radio and been published by outlets such as The Guardian, The Daily Beast, The New Republic, HuffPost, Columbia Journalism Review, and Vice.His coverage of labor violations in the entertainment industry was recognized at the 2019 Southern California Journalism Awards.You can follow him on Mastodon, Bluesky, and Threads.ExpertiseBreaking news, foreign affairs, disinformation, labor, criminal justice, immigrationPopular articlesIn Transnistria, controlled by pro-Russia separatists, a fear of war and a toast: 'To the death of Putin'A sentence that never ends: How probation kept a Pennsylvania man locked up through the pandemic — even after his release dateThe socialite daughter of Putin's spokesman complains US sanctions are 'unfair' but thinks they won't make a differenceFears grow of Russian 'peacekeepers' in a village surrounded by a breakaway regime propped up by the KremlinConspiracy theories are no longer the domain of lovable weirdos tracking Bigfoot — they're a sinister problem that's only getting bigger