Retail

Amazon is introducing measures to reduce the amount of inventory it destroys after probes found it trashes millions of items a year

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Amazon sells more than a million products per day, but as with any retail business, overstocked and returned items are a fact of life.

Previously, the company's answer to that challenge was to recycle, donate, or destroy the inventory. Recent undercover investigations in Scotland and France revealed that some warehouses were trashing millions of unsold items each year.

On Wednesday, Amazon announced a pair of programs for its third-party sellers that it says will reduce waste and give "more products a second life."

Third-party sellers sell most of the stuff that's listed on Amazon, and most of them use a service called Fulfillment By Amazon that requires them to store much of their inventory at an Amazon facility so that Amazon workers can quickly pack and ship it to customers.

Read more: The entrepreneur's ultimate guide to partnering with Amazon

The first is a new option to sell returned items by listing them as "used" after they have first been evaluated and released by Amazon. That program is already underway in the UK, and will be available in the US and some European countries in the coming months.

The second option allows sellers with overstocked goods to use Amazon's wholesale channels to sell their inventory in bulk to recover a portion of that value. That program is currently active in the US and parts of Europe, and will arrive in the UK this month.

The overstock liquidation option offers sellers an alternative to having Amazon simply donate the products or return them to the seller.

Amazon estimates the programs will rescue 300 million products per year once they are fully enacted.

"We hope these help build a circular economy and reduce our impact on the planet," Libby Johnson McKee, Amazon's director of Returns, ReCommerce and Sustainability, said in the announcement. "We're excited that these programs will also help the businesses selling on Amazon reduce costs and grow their businesses."

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Dominick Reuter
Dominick Reuter
Dominick Reuter is a senior retail reporter for Business Insider, primarily covering Walmart, Target, and Costco. His stories tend to focus on issues and trends that affect employees and customers.Prior to joining BI in 2019, Dominick worked for more than a decade as an independent photojournalist covering a wide range of stories for global wire services and newspapers, including Reuters, the Wall Street Journal, and Agence France-Presse.Dominick studied photojournalism at Boston University and later earned a Masters in business and economics journalism from Columbia University.If you're an employee or customer with a story to share, please contact me via email or text/call/Signal at 646-768-4750.