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Amazon execs liked its 2-hour delivery service so much they internally called it 'Amazon Magic'

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Amazon CEO Jeff Bezos
Amazon CEO Jeff Bezos  Matthew Staver/Bloomberg via Getty Images

Prime Now is Amazon's 2-hour delivery service offered to its Prime members. For an additional $7.99, Prime members can get select items delivered within an hour.

If this sounds like magic, you're not alone. According to a story by Bloomberg's Devin Leonard, Amazon executives were so impressed by Prime Now's quick delivery that they once lobbed the idea of calling it "Amazon Magic" instead:

"Some company executives joked that the service should be called Amazon Magic; they went with Prime Now."

Amazon seems intent on putting even more resources in Prime Now. The company spent $11.5 billion on shipping last year, and it keeps growing at roughly 40% year-over-year every quarter. On top of that, Amazon has been making a number of moves that signal it may be planning to build its own delivery network akin to that of FedEx or UPS, although the company denies it.

Prime Now is offered in over 40 cities and makes 25,000-plus products across 25 categories available for the 1-hour delivery. It also does a 1-hour restaurant delivery for free in some cities like New York, San Francisco, and Los Angeles.

That may be putting a lot of pressure on logistics incumbents like FedEx. According to the Bloomberg story, FedEx and other last-mile delivery companies are publicly shrugging off Amazon's delivery ambitions as non-material, but are "less confident in private."

You can read the full Bloomberg feature here>>

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Eugene Kim
Eugene is Business Insider’s Chief Tech Correspondent, where he leads coverage of Amazon. His reporting spans the company’s retail and logistics operations to AWS, Alexa, and its internal culture.Previously, he worked at CNBC, Fortune Magazine Korea, and Japan's Yomiuri Shimbun. He holds degrees from NYU and Columbia University’s Graduate School of Journalism.In 2022, Eugene reported on internal documents indicating that Amazon allegedly used deceptive tactics to enroll customers in Prime and made cancellation difficult. The Federal Trade Commission sued Amazon the following year, citing his reporting. The case ended in a record $2.5 billion settlement in 2025.His work has received multiple honors, including the SF Press Club’s Bay Area Journalism Award and SPJ NorCal’s Excellence in Journalism Award.Eugene lives in the Bay Area. Contact him via email at ekim@jkmperu.com, or Signal, Telegram, or WhatsApp at 650-942-3061. Use a personal email address, a nonwork WiFi network, and a nonwork device; here's our guide to sharing information securely.